SHIPPING INFORMATION

Shipping & Delivery

• We ship internationally via DHL

These terms occur if the desired item is on stock ! If not, we will need an extra 5-7 days to produce it.

• We deliver domestically with Fan Courier with a fix tax of  20 RON – 1 business day delivery( if the item in on stock otherwise we need an extra 5-7 days to produce it)

We aim to dispatch all orders within 48 hours using reputable shipping companies ( DHL for international and Fan Courier for domestic ) but in case the desired item is not in stock, we will need a maximum of 7 working days to produce it. In case your delivery is delayed for any other reason within our control, we will do our best to keep you informed of the estimated delivery date.

Orders are shipped Monday – Friday from 9.00 am EET till 5.00 pm EET. Orders placed on Saturday and Sunday will be processed on Monday.

Shipping countries:

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Canary Islands, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, People’s Republic, Colombia, Comoros, Congo, Congo, The Democratic Republic of, Cook Islands, Costa Rica, Cote d’Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea Republic, Guinea-Bissau, Guinea-Equatorial, Guyana (British), Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran , Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Kosovo, Kuwait, Kyrgyzstan, Laos , Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Nevis, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Rwanda, Saint Helena , Saipan, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Sudan, Spain, Sri Lanka, St. Barthelemy, St. Eustatius, St. Kitts, St. Lucia, St. Maarten, St. Vincent, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Tahiti, Taiwan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States Of America, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands (British), Virgin Islands (US), Yemen, Zambia, Zimbabwe

Track your order

After your order was shipped, you will receive an e-mail (for international shipments) and an SMS (for domestic shipments) with your tracking details. You can track your order even on www.dhl.com website to “Tracking your shipment” column and check there the status of your box.

Taxes & Duties

Most countries are shipped to on a DDP ( Delivery Duty Paid ) basis, which means that all the relevant import & customs fees are included in the product price and you don t have to pay nothing extra.

These are the countries to on a DDP ( Delivery Duty Paid ) basis and  which won t have to pay no extra import or customs fees

Austria  – Belgium –  Bulgaria  – Croatia – Cyprus – Czech Republic – Denmark – Estonia – Finland – France – Germany – Greece – Hungary – Ireland – Italy – Latvia – Lithuania – Luxembourg – Malta – Netherlands – Poland – Portugal – Romania – Slovakia – Slovenia – Spain – Sweden

For the rest of the countries that are within DDU ( Delivery Duty Unpaid ) destination, in plus for the product prices listed on the website, other customs fees or import fees will be added. We are unable to advise the amount this may be because they will differ from one country to another.